Our strategy extends to all company departments. We set common goals such as meeting our sales budget and EBITDA target, based on a Sales & Operation Planning (S&OP) process.
Our process begins with information provided by the sales department, which draws on statistical information to determine our procurement needs.
Material requests take the form of orders for domestic and international suppliers, focused on lead times and any event that might affect product demand. The materials are received in our Distribution Centers for either local sale or distribution to one of our branches in Mexico, Central America or Brazil. If a product requires any special preparation or modification, it is handled in our facilities before the product is delivered to the client. Out of concern for cost control and lowering transport environmental impact, we strive to maximize the efficiency of our logistical network that is used for domestic and international transfers. Each of our distribution zones (North, West, Bajío, and Southeast) has its own distribution center capable of handling any material the branch requires. Final delivery to our customers is directly through our own transport means or that of third parties qualified to meet our Secure Custody Chain commitment.
Every two years RDP audits are conducted at all our sites in Mexico, and are assessed by NACD.
Until 2017, we had audits at nine facilities and our 2019 goal is to have five more.
In 2018, we received SARI certification from the ANIQ based on the verification of five sites in Mexico. For 2019, we will receive such audits at four other branches and one more that has been audited previously just to validate this standard’s monitoring and maintenance.