Es

making the
difference

making the
difference

Pochteca stands out for having the most diverse supply of quality products, and its excellent value proposal. Being a one-stop-shop makes us an excellent buying option for customers.

Costa Rica

value proposal

value proposal

102-11

• Timely product availability

• One-stop-shop: the market’s broadest product portfolio

• Pre and post sales technical support

• In-house labs developing applications that respond to customers’ needs

• Inventory programs tailored each client’s demands

• Credit to help customers with working capital cycles

• Logistical solutions and nationwide delivery

• Safety and sustainable supply chain

• Solvent recycling and recovery

• Development of blends, dilutions and formulas

• Business intelligence to minimize risk and design procurement strategies

• Efficient order processing system

• Packaging solutions

• Consistent quality from world-class suppliers with standardized production processes

• Secure supply

DIVERSIFICATION

DIVERSIFICATION

102-6, 102-11

Our diversification of customers, products, industries, regions, channels and suppliers is key to our commercial strategy. This avoidance of dependence on particular customers and products has served as a major risk mitigation factor, allowing us to protect sales and margins while differentiating ourselves from the competition. Likewise token, each of our business segments attends to dozens of industries.

· Our 5 main customers account for 6% of sales

· Our 5 main products account for about 5% of sales

· No product or client represents more than 3%

More than 20,500 active customers

More than 301,000 orders per year

Mexico - San Juan

3 74%23%3% PERCENTAGE OF SALES BY GEOGRAPHY (Americas) Central America Mexico Brazil
4 39%20%22%8%9%2% PORTFOLIO BY SEGMENT (% of consolidated sales) Food Lubricants and greases Paper Chemicals Personal and home care Solvents and blends
535%15%13%13%11%8%5% PERCENTAGE OF SALES BY REGION (Mexico) Northeast Central West Southeast Lubricants Nortwest Bajio
% participation
2018
% participation
2017
Customer 1 1.8%1.6%
Customer 21.4%1.2%
Customer 31.1%1.2%
Customer 41.0%1.0%
Customer 50.8%1.0%
Total6.1% 6.0%
% participation
2018
% participation
2017
Product 1 2.3%2.7%
Product 21.0%1.5%
Product 30.3%1.3%
Product 41.1%1.2%
Product 50.4%1.1%
Total5.1% 7.8%

Costa Rica