102-29, 102-31, 102-44, 102-46, 102-47
Cognizant of just how important it is for our sustainability report to include the most significant matters to our stakeholders, we had an external consultant to undertake a Materiality Report. The results of that analysis allow us to identify the issues related to our operations with the greatest impacts on our stakeholders, and that as a result are important to generating the content of this report.
The methodology of the materiality analysis took as a point of reference a benchmark between the maturity of major companies in the sector dedicated to the distribution of speciality chemical products, and the risk characterized by sectorial and social prescribers –whether legally binding or voluntary– for economic, social and environmental matters. Brazil, the study included a review of public information from four major companies in the sector dedicated to the distribution of specialty chemical products, as well as at four sectorial and four social prescribers. In Central America, the study analyzed public information from three major companies in the sector, as well as three sectorial and three social prescribers.
The most significant issues were discussed with four of our stakeholders –investors, employees, clients and suppliers– in order to validate material aspects for the 2018-2019 period.
The sample was comprised of 111 employees in Brazil and 38 in Central America, 14 investors and 185 clients in Mexico, and 56 suppliers globally.
The survey consisted of questions that allowed us to know stakeholder´s opinions, as well as the context in which they interact with our Company. It also made possible a quantitative evaluation of major issues detected in our 2017 materiality report, as well as those conducted in Brazil and Central America during 2018.
• 34% of our Brazilian employees that participated in the survey said constant training was of importance.
• 28% of Brazil employees and 39% in Central America said our Company needs to focus its attention on guaranteeing a safe workplace, as well as the existence of a prevention culture and the measures necessary for avoiding accidents.
• 24% of employees in Central America said their greatest concern is job security.
• 34% of customers surveyed in Mexico said it was important to assure that product and service advertising convey true and reliable information.